Over the past month I’ve volunteered a couple of hours with Skills for Hire Atlantic, doing two 1:1 mentoring sessions with people on their digital skills programmes. Skills for Hire Atlantic is a free, fully online, cohort-based training initiative that helps residents of Atlantic Canada develop the digital and professional skills.

If I’m asked what good delivery actually looks like, I think about a situation that was tough and how I hopefully made it a bit better. I don’t think about a a thing going to plan or a perfectly written task on a manicured board. I do think about someone feeling comfortable to send a message at 8.59am or 4.59pm asking ‘have you got a minute?’.

Over the last couple of years more people have been asking me: is delivery management for me? It’s a brilliant role, but it’s not the right fit for everyone. This post is a collection of thoughts and advice from my 20 years in the job, written to help you work out whether delivery might be your thing, and how to get started if it is.