About

Two decades of experience leading digital delivery and supporting teams

A man wearing a white t-shirt and blue shirt, smiling a the camera in an outdoor wooded area.

I founded Calm Delivery to provide hands-on delivery leadership, strategic support, and practical training for organisations working in complex, high-pressure environments.

It is built on my ultimate belief that good delivery happens when people feel trusted and properly supported.

I firmly believe that delivery doesn't have to be loud to be effective.

Experience where it matters

I have been working in project delivery since 2007. As an embedded Delivery Manager, Head of Delivery, and Delivery Director, I have led more than 50 projects through the full lifecycle from discovery to live.

This experience is drawn from environments where priorities compete, governance is often tricky to navigate, and teams are stretched.

In 2016, I co-founded Paper, a user research and service design agency. My grounding in user-centred design means I am focused on making sure services actually work for the people using them.

I believe in steady leadership and helping delivery feel manageable.

Who Calm Delivery is for

  • Teams delivering complex or high‑pressure work

  • Organisations without senior delivery leadership in place

  • Leaders who want an experienced, calm sounding board

  • Teams navigating public‑sector delivery and governance

  • People who want delivery to feel clearer, calmer and more human

A man sitting on a sofa smiling at the camera. There's a book shelf behind him with books about delivery management, content design and research

My background

My career spans digital agencies, government departments, agencies, and charities. Along the way, I have built, supported and managed teams to seamlessly support agile delivery.

I am a Guest Lecturer in Project Management at the University of Sheffield and sit on the Advisory Board for the Sheffield Methods Institute.

I live in Sheffield with my wife and two children. When I get any spare time, you’ll usually find me walking in the Peak District.

Let’s have a chat.

Experience across the public and private sectors

I have supported central government departments, large global organisations, digital agencies, and charities to get digital services on track and successfully delivered.

Others organisations include: University of Salford, The Francis Crick Institute, Direct Line Insurance, HSBC

Supporting your delivery

I tailor my support to exactly what you, you organisation and team needs.

  • Embedded delivery leadership – I seamlessly join your team as an Delivery Manager, interim Head of Delivery, or Delivery Director to run discovery phases, alpha, beta, and live projects. I tackle complex work head-on, unblock delivery bottlenecks, and keep multi-disciplinary teams perfectly aligned.

  • Retained delivery support – I provide ongoing, high-level guidance for your existing team or leads. I can offer independent delivery assurance, prepare teams for GDS Service Assessments, and help senior stakeholders unstick stalled transformation projects.

  • Capability building and training – I run structured courses designed to build core delivery skills and confidence. I offer a suite of training programmes tailored to equip people and teams with the practical tools they need to sustain delivery.